Kurumsal - Yönetim | Koçtaş
Frequently Asked Questions
There are a total of 45 Koçtaş stores in 22 cities across Turkey.
There are more than 40,000 product ranges in Koçtaş stores.
More than 3000 Koçtaş employees work at head office and in stores.
You can review Human Resources section for career opportunities offered by Koçtaş.
Stores are open 7 days a week. Store opening hours vary around 8:00 / 10:00, the closing time is 22:00. You can reach opening-closing hours of shops from Stores section on our home page.
You can ask your questions by calling 0850 209 50 50 Koçtaş Customer Service.
Transportation and installation services are available in all Koctas stores. For detailed information refer to customer service desk in our stores or check Services section.
The warranty periods for the products which are sold at least 2 years. The warranty periods of some companies may be longer than this period. Defects caused by using the products contrary to the matters written in the product user guide, are not covered by insurance.
Our catalogs are published in the first week of each month.
Our catalogs are available in department stores or you can find them Staged in section.
Koçtaş Card is a card that has Paro features, makes you win % 0,5 paro points, and provides extra benefits at workplaces which are a member of Paro.
With you Koçtaş Card you can benefit from all discounts and advantages that are offered to Paro Card members.
If you don't have Koçtaş Card, you can easily get it from Koctas Card stands in our stores.
You can get it from all Koçtaş stores, immediately start using it and benefit from Card's privileges.
You can use points accumulated on Koçtaş card by telling the cashier before making a payment. Expiration date of Paro points that are accumulated on your Koctas card is the end of next January. Unused points until this date are eliminated.